We are available for emergency calls 24/7. In the case of a fire or break-in, call 9-1-1 immediately, then contact us as soon as it is safe to do so! In the case of burst water pipe, unstoppable leak, overflowing toilet, gas leak or storm damage please notify us right away! All other maintenance requests should be submitted through our Maintenance Request Form.
After 8:00pm and you're locked out? Please call Frank's Security (905-682-2119). After hour charges will be at the expense of the tenant. For all other concerns or questions please email firstname.lastname@example.org or call our office 905-641-0911.
Monday – Friday 8:30am – 5:00pm
Saturday & Sunday, we may not be in the office but we are always just an email away!
Response times may vary for your repair request. If your request is an emergency or is urgent, you can expect a response from us as soon as possible. If your repair is not urgent, responses will be given in the order requests are received.